Last Updated: January 17, 2026
This Return and Refund Policy outlines the terms under which Extradigitz Infomedia Solutions handles refund requests for services and digital products purchased through
https://extradigitz.com/.No Refund Policy
All sales are final. Extradigitz Infomedia Solutions operates a strict no-refund policy for all services and digital products. Once a purchase is completed and access is granted, no refunds, returns, or cancellations will be provided under any circumstances.Digital ProductsCourses and Ebooks
All digital products, including online courses, ebooks, templates, and downloadable materials, are non-refundable
Once you receive access to the digital product or download link, the sale is considered complete
No refunds will be issued for change of mind, lack of usage, or dissatisfaction with content
We encourage you to carefully review course descriptions, curricula, and sample content before purchasing
Reason for Non-RefundabilityDigital products cannot be “returned” as they are intangible goods that are immediately accessible upon purchase. Once access is granted, the content can be copied, downloaded, or consumed, making refunds impractical.Services
Digital Marketing, Graphics Design, and Video Editing Services
Service fees are non-refundable once work has commenced
Consultation fees are non-refundable regardless of whether services are purchased
Project deposits and advance payments are non-refundable
No refunds will be issued for project cancellations after work initiationService Modifications
If you are unsatisfied with the service quality or deliverables:
We offer revisions as per the agreed project scope and terms
Reasonable modification requests will be accommodated within the original project parameters
Additional revisions beyond the agreed scope may incur extra chargesPayment Processing
All payments are processed through Razorpay payment gateway. Once a transaction is completed:
Payments are considered final and non-reversible
We do not process chargebacks or payment reversals
Fraudulent chargeback attempts may result in account termination and legal action
Exceptional Circumstances
Refunds may be considered only in the following rare situations:
Technical Issues:
If technical problems on our end prevent access to purchased digital products for more than 7 consecutive days despite our troubleshooting efforts
Duplicate Payments: If you are accidentally charged twice for the same transaction
Non-Delivery: If we fail to deliver the purchased service or product within the agreed timeline without valid reason
Refund Request Process for Exceptional Cases:
Contact us at
extradigitz@gmail.com
within 7 days of purchase
Provide order details, transaction ID, and detailed explanation
Include supporting documentation or screenshots
Allow 7-10 business days for review
If approved, refunds will be processed within 10-15 business days to the original payment method
What This Policy Covers
This policy applies to:
Online courses and training programs
Ebooks, templates, and digital downloads
Digital marketing services (SEO, social media management, content marketing)
Graphics design services (logos, branding, print materials)
Video editing services
Consultation fees
Subscription services (if applicable)
Consumer Rights Under Indian Law
Under the Consumer Protection Act, 2019, consumers have certain rights regarding defective goods and deficient services. However, digital products and services are governed by the terms agreed upon at the time of purchase. By completing a purchase, you acknowledge and accept this No Refund Policy.Preventing Purchase Issues
To ensure you make an informed decision:
Read all service descriptions and course content details thoroughly
Review sample lessons or portfolio work when available
Contact us atextradigitz@gmail.com
with any questions before purchasing
Understand the scope, deliverables, and timelines before committing
Ensure your device meets technical requirements for accessing digital products
Account Termination
If we terminate your account due to violations of our Terms and Conditions:
No refunds will be issued for unused services or remaining subscription periods
Access to all purchased digital products will be revoked
All payments made are forfeitedChanges to This Policy
We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website with an updated “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the modified policy.Contact InformationFor questions or concerns regarding this Return and Refund Policy:
Business Name: Extradigitz Infomedia Solutions
Email:extradigitz@gmail.com
Address: Kaithal, Haryana, India
Dispute Resolution
If you believe you have a legitimate dispute regarding a purchase:
Contact us first at extradigitz@gmail.comto attempt resolution
Provide detailed information about your concern
We will respond within 5-7 business days
If unresolved, disputes are subject to the jurisdiction of courts in Kaithal, Haryana, India as per our Terms and Conditions
By making a purchase from Extradigitz Infomedia Solutions, you acknowledge that you have read, understood, and agree to this Return and Refund Policy.